Stay Angels Privacy Policy
Our contact details
Name: Stay Angels
Address: Aizlewood Mill, Nursery St, Sheffield, S3 8GG
Phone Number: +44 7782 361005
E-mail: info@easyletangels.com
The type of personal information we collect
We currently collect and process the following information:
- Contact Details (customer full name, mobile phone number and email address, and address);
- Government-Issued Identification Cards (IDs); and
- Any other information you provide to us.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Contact you, including marketing purposes;
- Provide services and information;
- Send you documents, specifically our Terms and Conditions; and
- For any other purposes agreed upon providing this information.
We also receive personal information indirectly, from the following sources in the following scenarios:
- Booked through a third party such as Airbnb, Booking.com, agents, etc.
We will not share your information with anyone else except to comply with our legal obligations.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@easyletangel.com.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We store this information for a maximum of 10 years after using our services, in line with our legal requirements.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@easyletangels.com, +44 7782 361005 or Stay Angels, Aizlewood Mill, Nursery St, Sheffield, S3 8GG if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@easyletangels.com, +44 7782 361005 or Stay Angels, Aizlewood Mill, Nursery St, Sheffield, S3 8GG .
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk