Privacy Policy

Easy Let Angels Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website [www.stayangels.co.uk] or any related services.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Easy Let Angels Ltd
Registered in England & Wales
Company Number: 12144139
Registered Address: Aizelwood’s Mill, Nursery Street, Sheffield, S3 8GG
Email: info@easyletangels.com
Phone: 07782361005

We act as the data controller for the purposes of this policy.

Information We Collect

We may collect and process the following types of personal data:

Information You Provide Directly:

Full name

Email address

Phone number

Home address

Payment information (processed securely via third-party gateways)

Booking details (check-in/out dates, apartment preferences)

Information We Collect Automatically:

IP address

Device type and browser information

Cookies and tracking technologies (see Section 7)

Referring URLs and pages visited

Information from Third Parties:

Payment providers

Social media (if you engage with us via those platforms)

How We Use Your Information

We use your information to:

Process and manage bookings

Communicate with you regarding your stay

Provide customer service and respond to inquiries

Personalise your experience

Send promotional emails or offers (with your consent)

Comply with legal and regulatory requirements

Improve our website, services, and marketing efforts

Legal Bases for Processing

We process your personal data based on the following legal grounds:

Contractual necessity: to provide services or manage bookings

Consent: for marketing or optional features

Legitimate interests: to improve service quality and prevent fraud

Legal obligation: to comply with tax, health, or safety laws

How We Share Your Information

We may share your data with:

Payment processors (e.g., Stripe)

IT service providers (e.g., web hosting, CRM tools)

Professional advisers (e.g., accountants, legal counsel)

Law enforcement or regulatory authorities, if required

We never sell or rent your personal data to third parties.

International Data Transfers

If your data is transferred outside the UK (e.g., for cloud hosting), we ensure appropriate safeguards are in place, such as:

UK adequacy regulations

Standard contractual clauses

Data processing agreements

Cookies and Tracking Technologies

We use cookies to:

Improve website functionality

Analyse traffic and usage patterns

Enable marketing and retargeting

You can manage your cookie preferences via our Cookie Policy or your browser settings.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including:

Legal, accounting, or reporting requirements

Providing services to you

Marketing (with periodic review for relevance)

Typically, data is retained for 6 years after your last interaction, unless legal obligations require longer.

Your Rights

Under the UK GDPR, you have the following rights:

Right to access – obtain a copy of your personal data

Right to rectification – correct inaccurate data

Right to erasure – request deletion of your data

Right to restrict processing – limit how we use your data

Right to data portability – receive your data in a machine-readable format

Right to object – object to processing based on legitimate interests or direct marketing

Right to withdraw consent – at any time for optional uses

To exercise any of these rights, contact us at info@easyletangels.com

How We Protect Your Information

We implement appropriate technical and organisational measures including:

SSL encryption for all data transmissions

Secure hosting environments

Access control and authentication

Staff training on data protection

Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website, with the effective date noted at the top.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Data Protection Officer
Easy Let Angels Ltd
Email: info@easyletangels.com
Phone: 07782361005