When we arrive, how do we get collect our keys?
It’s an easy self-check in process. Your keys are in a lockbox, and we’ll provide the code on the day of arrival.
How do I contact you during my stay?
Communication is key! Should you need anything during your stay, you are welcome to contact us any time on the contact details provided.
What amenities can I expect?
Expect the perfect blend comfort and convenience – plush beds, modern kitchens, and all the essentials for a seamless stay. Check the property listing for specific details.
Do you have fast Wi-Fi?
As a serviced accommodation, high speed Wi-Fi is definitely one of the most important amenities! We’re in the digital age so whether it’s for work or leisure, you will find super-fast/unlimited Wi-Fi in all of our properties.
Are your properties centrally located?
Absolutely! Our accommodations are strategically placed, offering convenient access to Sheffield’s main attractions, vibrant neighbourhoods, and local hotspots.
Can we leave our luggage before check-in?
We don’t have the facilities at our properties for you to leave luggage, however we can offer early check-ins or later check-outs for an additional fee (subject to availability).
Who else will be living/staying in the apartment?
The apartment will be exclusive to your stay! It will not be shared with anyone.
Do you have Netflix?
We have smart TVs at all our properties and provide free Netflix for you to enjoy.
Do you accept long term stays?
Yes, we accept longer stays! In fact, we provide bigger discounts for longer stays!
Is it possible to have a late check in?
Absolutely! We understand that travel plans don’t always align with traditional hours. Our self check-in ensures a seamless experience. All details are provided in advance, ensuring a smooth arrival. If you need assistance, our team is here to help!
Once your keys are available to collect, the collection boxes can be accessed 24hrs a day, so please do not worry if you have any delays with your journey.
Do you provide coffee?
Yes, we provide coffee and tea facilities!